Dead 500e

[gretch]

So my 2016 500e isn't starting, tried testing the 12V battery but it has power. What could be the other cause?

 

[Scotty]

There was a time my 2018 500e wasn't starting either, and I tried testing the 12V battery, which had power. I found out there’s a fuse block under the hood. Do you have power in the interior fuse panel? The fuses could be fine, but if the panel itself doesn’t have power, it won’t matter, and since you mentioned the 12V seems good, but the car still won’t start, you can also check under the hood for any blown fuse.

 

[Miriapod49]

So my 2016 500e isn't starting, tried testing the 12V battery but it has power. What could be the other cause?

So, do you want to know why the battery isn't starting or how to fix it? I mean, I don't think it is relevant to the cause in such a case. Dead battery. In the worst case, it needs replacement.